Customer Reviews & Testimonials

At Primemax Energy, customer satisfaction is at the heart of everything we do. From on-time propane deliveries to responsive service and knowledgeable staff, our customers share firsthand how we’ve made a difference in their homes and businesses. Explore their stories and see why more people across Ontario are choosing Primemax for their energy needs.

“Primemax drivers are professional, polite and work extremely hard to deliver on time and safely. Their dispatch department is always willing to go above and beyond to meet customer requests.”

C. Bell

“I would highly recommend anyone look for propane service to give Primemax a call. The entire experience from the sales call to the installation and delivery of propane was fantastic. Stuart, the sales rep is extremely personable and talked to us about different options and would made sense for our property. The team were great installing almost 500 feet of line and connecting our pool pump and furnace. On the back end, the team is great a getting deliveries out on a timely basis. Their rates were also the most competitive compared to their competitors.”

M. Jensen

“Very pleased with the service! Installation was quick and efficient, salesman was very prompt, informative and professional. Would definitely recommend!”

J. Hughes

“Primemax has excellent service. Their support team was there for me in at the beginning of the Winter, when my property's propane tank was running extremely low. Being in a rural zone, I was most impressed that their dispatch-unit responded to my emergency, set-up my account with urgency, and assured us, that we were a priority. Thank you Primemax.”

S. Singh

Designation

“I've had great experiences with Primemax over the years. Everyone has been courteous and helpful. I highly recommend them.”

B. Belch

“A HUGE thank you to Primemax for helping us solve our propane issues and facilitate the transition from oil to propane! Dispatch are a gem - so is Stu, who knew exactly what we needed. Thanks to the whole team for being so friendly and quick to respond. You are all awesome!.”

S. Fulmer

“Thanks to the Primemax team for 8 years of excellent service. We have nothing but good things to say about the entire team.”

S. Ohi

“Primemax drivers are professional, polite and work extremely hard to deliver on time and safely. Their dispatch department is always willing to go above and beyond to meet customer requests.”

Coralee B

“Very pleased with the service! Installation was quick and efficient, salesman was very prompt, informative and professional. Would definitely recommend!”

Janice H.

“Anytime I call I get the answer I am looking for. All staff are very friendly and helpful”

Anonymous